Proactive 24/7 Energy Monitoring & Remote Support

24/7 Expert Technician

Every asset you hire from Think Hire comes with remote energy monitoring as standard. Our 24/7 technician team uses the Think Energy Panorama platform to track performance around the clock, across all your equipment and all your sites. This continuous oversight means we understand your energy patterns, spot issues before they escalate, and keep your operations running without waiting for you to raise a fault.

Round-the-Clock Monitoring with Expert Oversight

The Think Energy Panorama platform, powered by Galooli, connects all your assets into a single monitoring ecosystem. Our technician team uses this AI-enhanced system to track real-time performance, detect anomalies, and respond to faults remotely, often before you're aware there's an issue.

When an asset shows abnormal behaviour, approaches maintenance thresholds, or experiences a fault, our team intervenes remotely to resolve the problem without a site visit.

That includes:

Resetting trip-outs and clearing fault codes
Adjusting generator run schedules to match demand
Rebalancing battery charge/discharge cycles
Detecting low fuel levels and sending fuel service before equipment stops
Scheduling preventive maintenance based on actual runtime and usage patterns

87%

Reduction in callouts. This proactive remote monitoring approach cuts downtime and keeps costs under control. This proactive remote monitoring approach reduces the need for reactive site visits by 87%, cutting downtime and keeping costs under control.

Understanding Your Energy Patterns

Round-the-clock monitoring builds a complete picture of how your sites use energy throughout the day, week, and project lifecycle. Our team tracks consumption trends, peak demand periods, and equipment utilisation to provide energy management forecasts, efficiency recommendations, and best practice improvements specific to your operations. These recommendations are based on your actual usage data and tailored to your sector, site conditions, and project requirements.

Remote Fault Detection and Resolution

Equipment faults are inevitable. Think Energy Panorama detects most issues automatically and resolves them without human intervention, clearing fault codes, resetting systems, and adjusting parameters to restore normal operation.

When Panorama can't resolve an issue automatically, our 24/7 technician team steps in. They use the diagnostic data from the platform to investigate, troubleshoot, and apply remote fixes wherever possible.

Only when remote resolution isn't an option do we send engineers on-site, and when we do, they arrive with the right parts, complete diagnostic history, and a clear action plan.

This layered approach keeps your sites operational and avoids the downtime that comes with reactive maintenance.

Featured Products

State of the art remote energy management and asset monitoring every step of the way ensures you cut costs as well as cutting carbon emissions throughout your hire